| Assignment |
Description |
Impact |
 |
| Application Normalization Review |
Review a particular application for other like applications around the organization. |
Recommend standard application to reduce costs. |
| Common Process Review |
Look through organizations for common processes that can be standardized. |
Reduce the cost of maintaining the process and make it easier to share responsibility across the organization. |
| Cost Reduction Pains & Gains Analysis |
Ask a series of questions about the organizations environment, motivations for cost reduction, and cost reduction characteristics. |
Provide valuable feedback as to the organization’s likelihood of success reducing costs in the areas of Staffing & Salaries, Project Portfolio Management, Vendor & Outsourcer Management and Discretionary Spending. |
| Service Level Opportunity Review |
Find points to initiate a discussion with business stakeholders and IT to look at current service levels and identify areas. Uncover areas where there is an opportunity for savings and a willingness to implement reduced service on the business side. |
A dashboard of inputs and outcomes that graphically communicate opportunities and progress to reduce costs and free up resources for expansion of business service offerings. |
| Process Optimization Savings Analysis |
Review a process or process domain to analyze key metrics about the process to establish both the cost of the process and the impact of potential savings. |
Management has real metrics to leverage in either moving forward with leaning out a process deemed to be inefficient and or applying new technology to better enable it, or to remove it from consideration so investment dollars can be better spent elsewhere. |
| Preparedness for Change |
By reviewing change readiness, the organization gains a sense for likelihood of success if change is introduced in any one or more of these areas:
- Business of the organization
- Technology used by theorganization
- Organizations structure
- People of the organization
- Processes within the organization
|
Understanding the impact of change can provide insight as to the likelihood of success of change if it is introduced and also provide valuable input regarding the communication and coaching that should be done before change is introduced. |
| Satisfaction Survey |
A survey that provides feedback on the degree of fit to expectation and why – positive & negative. These can be done from organizational satisfaction of technology solutions, to partner organization’s satisfaction of the provider organization. |
Surveys provide essential feedback as to where opportunities exist to expand service offerings and perhaps where there may be some opportunity to retool the organization’s services. |
| Governance Assessment |
How business gets done should not happen by chance or solving the most pressing pain. It should be managed with effective oversight to ensure that real problems are worked. Establish how good are the governance policies & procedures. |
Governance provides visibility and transparency to the work that the organization under takes. Knowing the quality of governance is essential for satisfying regulatory imposed performance audits. |
| Business IT Alignment assessment |
The assessment is intended to provide a review of where the organization is currently and a baseline for improvement planning. |
A lack of alignment of IT resources with where the business is trying to go results in failed projects and wasted dollars. |
| Root Cause with Pareto Analysis |
Pareto analysis can be hugely beneficial – saving time, effort, and money when it’s necessary to solve problems in an efficient manner. |
Resolve problems at the source rather than fix each symptom as it occurs, thus saving time and money in the long run. |
| Program Outcome Model |
The intent of the results chain Outcome Model is to provide a view of the desired outcomes of the organization; the initiatives of the organization necessary to achieve the outcomes and the interdependencies of the initiatives. |
The Outcome Model, even in a draft form, provides valuable insight as to the prioritizations and benefit that the organization can expect to achieve. |
| Earned Value Policy & Procedure |
Managing the delivery of projects is all about communication and one of the most effective communication tools is EV. When implemented properly, EV will enhance communication of project status and progress to delivery. |
Most projects don’t fail at the end, the warning signs were there much earlier. EV is an easy way to track project activity and detect potential risks before they turn into project issues. |
